Compliance

The rules and regulations of delivering F&I today are more complicated than ever.

At Empire Dealer Services, we recognize not only the struggle our dealers have with maintaining a compliant organization, but also the difficulty of organizing all FTC rules and regulations into an effective process that runs smoothly – and more importantly, consistently – throughout the dealership. F&I managers, salespeople, sales managers, BDC personnel, and phone operators must all be savvy and knowledgeable when it comes to dealing with your customers in a compliant fashion.

Empire Dealer Services engages all personnel in this area, offering training process ideas on how to incorporate this important piece of selling a car into your sales business.