January Automotive Recalls

Vehicle recalls can often seem like an annoyance to both customers and the dealership. However, automotive recalls hold great potential for turning a new customer into a loyal, returning client. If your team can connect with the customer and build a relationship with them, that customer is more likely to return when the time comes to purchase a new vehicle.

Mercedes-Benz is recalling roughly 1,400 cars due to steering issues. Owners of the 2021 S-Class flagship model have been informed by Mercedes-Benz that their luxury sedan may be equipped with shorter inner tie rods, which hold the potential for severe steering issues. They are requesting that all vehicle owners immediately take their cars to their local Mercedes service shop for an inspection. If the inner tie rods are found to be faulty, they will be replaced at no cost to the owner.

Following a request from the NHTSA, Ford is preparing to recall nearly 3 million vehicles and take a $600 million hit. This will be the largest vehicle recall in U.S. history. These vehicles are just the latest to be added to the long list of vehicles recalled due to Takata airbag issues. The Takata airbags on the passenger side of the car have been known to rupture. Over the years, these faulty airbags have caused 27 deaths and 400 injuries worldwide. Affected vehicles include those with model years from 2006 through 2012 and include the Ford Ranger, Fusion, Edge, Lincoln MKZ, MKX, and Mercury Milan.

Volvo is recalling roughly 2,800 models due to insufficient Supplementary Restraint System (SRS) control units. The affected vehicles, including certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles, are believed to have SRS control units that were not properly attached to the car body. In the event of an accident, a detached SRS control unit decreases the efficiency of occupant protection systems such as airbags, seat belts, and high-voltage battery disconnect. These all increase the risk of occupant injury.

At Empire Dealer Services, we can help prepare your team to turn any situation into a positive one. From recruitment through training, we are here to help your dealership reach its full potential. Contact us today at 508-407-8720 to get started!

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