Every situation is an opportunity if approached with the right attitude. While automotive recalls may seem like a bit of a chore, they present a wonderful chance to make a lasting impression on a new customer. Let them know you care about their safety while telling them about the products and services your dealership offers. Establishing a relationship with the customer will encourage them to return for all their automotive needs in the future.
BMW is recalling certain 2019 – 2021 vehicles due to a problem with the brake system. During production, the rotor and shaft may not have been welded correctly. If the driver heavily applies the brake in an emergency, the rotor and shaft may separate. This could result in the brakes not having their full effect and the Antilock Brake System (ABS) failing altogether. A reduction in braking assistance makes it more difficult to stop promptly, increasing the risk of a crash. The recall covers 901 vehicles including those found among the 2020-21 740LI; 2021 745LE; 2020-21 750LI; 2020-21 840I; 2021M3; 2021 M4; 2020-21 M760LI; 2020-21 M8; 2020-21 M850I; 2019-21 X5; 2020-21 X6, and 2019-21 X7.
Nearly 700,000 vehicles are being recalled by General Motors, LLC. The affected vehicles have been reported to be at risk of the frontal airbag inflator exploding. When this happens, sharp metal fragments may hit the driver or other passengers, causing serious injury or death. Affected vehicles include certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles. Owners will be notified by March 1st and again once a remedy has been identified.
More than 267,000 Nissan Pathfinder SUVs with the model year 2013 – 2015 are being recalled. Over time, the location of the brake light switch may cause the switch to remain in the on position, resulting in the brake lights being constantly illuminated, even when the driver is not using the brake pedal. This could also interfere with another component that would allow the driver to shift out of the Park position without pressing the brake. Both of these errors create an increased risk of an accident. Nissan will be notifying the owners of affected vehicles by March 1st and all repairs will be free of charge.
At Empire Dealer Services, we can help your dealership make the most out of automotive recalls. Using our methods, you can turn new customers into lifelong clients. Contact us today at 508-407-8720 to learn more.